Privacy Policy

Your privacy matters to us. This Privacy Policy explains how information may be collected, used, stored, and protected when you use our train ticket booking website and related services.

1. Information We Collect

When you use this website, we may collect certain personal and technical information to provide booking services and improve your experience.

  • Full Name
  • Email Address
  • Phone Number
  • Passenger Details
  • Booking Information
  • Payment Information (processed securely)
  • IP Address
  • Browser & Device Information
  • Website Usage Data

2. How We Use Your Information

Your information may be used for the following purposes:

  • Process train ticket bookings.
  • Provide booking confirmations.
  • Respond to customer support requests.
  • Improve website performance and user experience.
  • Prevent fraud and unauthorized activity.
  • Comply with legal and regulatory obligations.

3. Cookies

This website may use cookies and similar technologies to remember user preferences, analyze website traffic, improve functionality, and provide a better browsing experience.

Cookie Notice

You can disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

4. Information Sharing

Personal information is not sold or rented to third parties. Information may only be shared when necessary with payment providers, railway systems, customer support providers, or where required by applicable law.

5. Payment Security

Payments are processed through secure payment gateways. Sensitive payment information is handled according to applicable payment security standards.

6. Data Protection

Reasonable administrative, technical, and organizational safeguards are implemented to help protect personal information from unauthorized access, disclosure, misuse, or loss.

7. Third-Party Services

This website may contain links or integrations with third-party services. We are not responsible for the privacy practices or content of external websites or service providers.

8. Data Retention

Personal information is retained only for as long as necessary to complete bookings, fulfill legal obligations, resolve disputes, and improve our services.

9. Your Rights

  • Request access to your personal information.
  • Request corrections to inaccurate information.
  • Request deletion of eligible personal data.
  • Withdraw consent where applicable.
  • Request additional information regarding data processing.

10. Children's Privacy

This website is not intended for children without appropriate parental or guardian supervision. Personal information from children is not knowingly collected without lawful consent.

11. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, operational practices, or website functionality. Continued use of the website indicates acceptance of the updated policy.

12. Contact Us

For questions or concerns regarding this Privacy Policy or your personal information, please contact us using the contact details provided on this website.